Order Cancellation

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product

When you return the entire order you will be credited the full order amount including shipping costs. Only the costs for the return shipment from your home to the webshop are for your own account. These costs amount to approximately € 6.95 per package (item NL).

When you cancel an order partially, you will be credited the value of the returned products. If you return the item below the carriage paid amount (NL € 100, -), the transport costs of your order will be deducted from your credit. 

If you use your right of withdrawal, the product with all accessories and – if reasonably possible – in the original condition and packaging will be returned to the entrepreneur. 

To exercise this right, please contact us via info@juulrameau.com stating your order number and contact details. 

We ask you to make a (copy) of your invoice with the returned products. 

We will refund the order amount within 14 days after receipt of your return, provided that the product has been returned in good order.

  

Return address – Contactinformation

Studio Juul Rameau
Daalakkersweg 6.46
5641 JA Eindhoven
Nederland

VAT: NL1676.53.830.B01

Chamber of commerce:  30257597

info@juulrameau.com
+31 6 2933 1511 ( ma-vr 9:30 – 17:00 h)