You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product.

When you return the entire order, you will be credited the full order amount including shipping costs. Only the costs for the return shipment from your home to the webshop are for your own account. These costs are approximately € 9 per package (Post NL).

When you partially return an order, you will be credited the value of the returned products. If you are less than the postage paid amount (NL €100,-) due to the returns, the transport costs of your order will be deducted from your amount to be credited.

If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging.

To exercise this right, please contact us at info@juulrameau.com, stating your order number and contact details.

We ask you to make a (copy) of your invoice with the returned products.

We will then refund the order amount due within 14 days of receipt of your return, provided the product has already been returned in good order.

Return address – Contact information

Studio Juul Rameau
Daalakkersweg 6.46
5641 YES Eindhoven
The Netherlands

VAT: NL001908269B84

Chamber of Commerce: 30257597

info@juulrameau.com
+31 6 2933 1511 ( Mon-Fri 9:30 am – 5:00 pm)