Guarantee and complaints

Guarantee

We care about our products and logically do our best to deliver them to you in top condition. Yet it happens that an order is broken during transport or that something else happens that you can claim under warranty. From a legal point of view, you are obliged to report this to us within two months of having detected the defect. If the defect falls within the warranty, we will take care of repair or replacement free of charge.

Complaints

It can always happen that something does not happens as planned. You can
make your complaint known to us by emailing info@juulrameau.com.