We care about our products and logically do our best to deliver them to you in top condition. Nevertheless, it sometimes happens that an order is broken during transport or that something else happens that allows you to make a claim under warranty. From a legal point of view, you are obliged to report this to us within two months of discovering the defect. If the defect falls within the warranty, we will take care of repair or replacement free of charge.
It can always happen that something does not go quite as planned. You can make your complaint known to us by emailing firstname.lastname@example.org .